that’s whacked

the most painfully annoying flight booking experience ever

Tuesday, Nov 22. 2005  –  Category: Musings

omfg. i finally understand geoff’s pain. this is possibly, the most retarded flight booking system ever, and here’s why:

• there’s no quick and easy way to just see one airline’s flights. i don’t care about US Airways, Sun Country, or any of that. just show me American Airlines & United
• morning != 5am. maybe morning is 5am to some people, but not to me. when i select “Morning”, i expect to see flights in between say 8am to 11am.
• while i appreciate that San Jose is in the same general geographic area as Oakland, it’s not at all convenient for me to get there. so please, for f*ck’s sake, stop telling me i should fly out of SJC.
• (this one is from eric) “your SunID is unique” with no further explanation is not an acceptable errour message.

please, just provide me a convenient way to list all flights in one day going from OAK or SFO to MSP on American Airlines. is that so hard? i know it isn’t.

sigh.

to anyone who is considering outsourcing your company’s travel arrangements to someone, i, as a frustrated American, strongly and Expressly urge you not to choose our partner who must not be named.